TERMS AND CONDITIONS
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TERMS AND CONDITIONS
Introduction
These Terms and Conditions govern your use of our dental laboratory services provided by [Your Dental Laboratory Name]. By placing an order or using our services, you accept and agree to these terms.
Service Agreement
Our dental laboratory provides professional manufacturing and laboratory services for dental products based upon prescriptions and instructions from registered dental professionals.
Responsibility of Prescribing Dental Professionals
The dental professional (GDC-registered practitioner) who prescribes the dental treatment is solely responsible for the suitability, clinical application, and final outcome of the prescribed treatment. Our laboratory services are performed strictly according to the instructions provided by the prescribing dental professional.
Orders and Acceptance
Orders must be placed clearly and accurately via our provided prescription forms or online system. Acceptance of orders will occur once confirmed by us in writing or electronically.
Pricing and Payment
Prices are clearly indicated in our quotation or pricelist provided to clients.
Payment terms are strictly 30 days from the invoice date.
Late payments may result in suspension or cancellation of future orders or services.
Delivery
We aim to meet stated delivery dates. However, delivery times are estimates, and we are not responsible for delays beyond our reasonable control.
Returns and Adjustments
If any dental product we provide does not conform to the specifications provided, please notify us within 10 days of receipt. Adjustments or replacements will be considered based on our discretion and evaluation.
Liability
Our liability is limited to remaking or repairing the dental product supplied, at our sole discretion. We are not liable for any indirect, consequential, or special damages.
Confidentiality
All client and patient information is handled confidentially and in compliance with applicable data protection regulations, including GDPR. See our Privacy Policy for more details.
Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be clearly communicated on our website.
Governing Law
These Terms and Conditions are governed by English law. Any disputes shall be resolved through English courts.
Contact
For any questions or clarifications regarding these Terms and Conditions, please contact us at info@clearalighner.uk.
Last updated: 27th June 2025